Move to the Driver tab and look for the Rollback driver option, click on it.
Right-click on installed audio driver select properties,. Expand Sound, video and game controllers,. This will open the device manager, display all installed driver list,. Press Windows + R, type devmgmt.msc and ok. That reverts the current audio driver to the previous version where Audio Sound working properly. If the problem started recently after the driver update, the Rollback driver probably help with fix the problem. That cause first we need to try the Roll Back Driver option or Install the latest updated Audio Driver. If you notice the sound problem started after the Recent Driver update or Windows upgrade there may be the current installed Audio Driver is not compatible with the current windows version. Whatever sound system you are using on your computer, it is important that you must keep your device drivers updated. 
Update or Roll Back Audio Driver is the basic thing when we troubleshoot any Audio Sound Related problem.
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